2012 BANKING AND CREDIT CARD SURVEY
Confidence improves - more approved for credit
37% applied for credit this year, up 16% on last year, and 71% were approved, compared to 68%. 75% of respondents say their finances are the same or better than last year.
First Direct is the top rated bank for customer service once again.
First Direct is also the top rated credit card provider once again, but as the graphic shows, consumers are still sticking with their old cards.
To see a PDF of the full 2012 survey, click here
This analysis was published on 12th December 2012.
To tell us about your own experiences for our 2013 survey, please click here.